Delivering Better Customer Satisfaction

Store associates spend much time counting inventory while their time for customers reduces. With Chainway PDAs, staff can instantly check stock availability, pricing and size/colour options for any item by scanning its tag.

One brand may have multiple chain stores in one area. Without cross-store inventory visibility, retailers cannot respond to customer demands. Chainway mobile computers with RFID/barcode integration deliver transparent, real-time stock visibility across all locations.

Retailers need to verify the type and quantity of received merchandise. Chainway handheld computers with RFID/barcode scanning, camera and ERP integration deliver real-time visibility of incoming stock.

High inventory turnover warehouses suffer from heavy workload, human errors and delayed data sharing when relying on manual counting. Chainway RFID/barcode handheld computers deliver real-time, accurate inventory tracking with ERP integration.

Paper-based pick lists cause errors and delays. Chainway mobile computer receives electronic pick lists in real time, builds routes on the shortest pick path logic, and verifies picks automatically via barcode/RFID scanning.

Operators decide put-away locations based on past experience, leading to misplacements and stock-outs. Chainway PDAs intelligently assign products to their suitable storage slots and provide the shortest put-away path.

Regular field maintenance of warehouse equipment is traditionally paper-based and time-consuming. Chainway handheld computers with RFID/barcode identification and photo documentation modernise and audit-proof the maintenance process.

When goods are in transport, both retailers and customers want real-time location and status information. Chainway telematics vehicle computer with GPS, camera, OBD and 4G integration delivers comprehensive fleet tracking.

Accurate inventory tracking is the key to in-store fulfillment success. Without automated, real-time visibility, retailers cannot ensure the right order is pulled from the right location and that a specific item is available for the customer.

Delivery men need customers to sign paper receipts and send them back to offices. With Chainway data terminals, customers sign electronically, delivery men photograph the parcel on the spot, and all data is instantly uploaded to the cloud.